Le Chien Noir Jewelry

Le Chien Noir Jewelry

Frequently Asked Questions

If you don't see the answer to your question here, please don't hesitate to contact me at: carla@lechiennoirjewelry.com I'll do my best to respond within a day.




Do you accept returns?

I want you to be happy with your Le Chien Noir Jewelry, so if something doesn't fit or you change your mind, I'm pleased to refund your purchase or give you a credit within 30 days. Just contact me to arrange it at carla@lechiennoirjewelry.com

Please note: I do not accept returns on custom orders.

Will the color of a stone be exactly as pictured on my screen?

I make every effort to ensure the colors in my listing photos are accurate. However, I cannot guarantee how things will appear on other screens. To date, this has never been an issue.

How do I find out my ring size?

It's always best to have a jewelry shop measure you in person for your correct size. If that's not an option, try this: https://www.letsbuygold.com/images/ringsizer.gif  

What payment methods can I use?

I accept major credit cards through Stripe and Paypal. You do not have to have a Paypal account to use it.

How much is shipping?

I ship with Canada Post and charge:

Within Canada: $8 US, $1 per additional item

US: $$8 US, $1 per additional item

Elsewhere: $12 US, $1 per additional item

Orders over $150 US ship free