Frequently Asked Questions
If you don't see the answer to your question here, please don't hesitate to contact me at: firstname.lastname@example.org I'll do my best to respond within a day.
Do you accept returns?
I want you to be happy with your Le Chien Noir Jewelry, so if something doesn't fit or you change your mind, I'm pleased to refund your purchase or give you a credit within 30 days. Just contact me to arrange it at email@example.com
Please note: I do not accept returns on custom orders.
Will the color of a stone be exactly as pictured on my screen?
I make every effort to ensure the colors in my listing photos are accurate. However, I cannot guarantee how things will appear on other screens. To date, this has never been an issue.
How do I find out my ring size?
It's always best to have a jewelry shop measure you in person for your correct size. If that's not an option, try this: https://www.letsbuygold.com/images/ringsizer.gif
What payment methods can I use?
I accept major credit cards through Stripe and Paypal. You do not have to have a Paypal account to use it.
How much is shipping?
I ship with Canada Post and charge:
Within Canada: $8 US, $1 per additional item
US: $$8 US, $1 per additional item
Elsewhere: $12 US, $1 per additional item
Orders over $150 US ship free